South

DO NOT Trust Michael & avoid the extensions.



On Saturday the 18th Aug after a consultation with Michael a week earlier I arrived at Ibiza hair to get a full head of extensions treatment Colour and cut. This had been quoted as a very expensive change but I was happy to pay for “the best” and Michael had assured me that it would be amazing and fit all my needs (natural and easy to tie up with minimal maintenance) total being nearly 2 and a half thousand dollars 💸



That Saturday I arrived at 9am and left at 5pm. Caitlin did a spectacular job lightening and foiling my WHOLE head which when dried I freaked out about as I wanted natural I wanted to keep my regrowth as I no longer wanted to deal with blonde hair! It’s ok they said as the toned down my roots. I’ll admit I like the colour of my hair.



Then for the micro bead extensions, as they where being installed I voiced to Fran a few times that the extension wasn’t the same colour as my hair, to which I would be fobbed off with “no it looks great”. Towards the end of the install I called Michael over and said what are we doing about this colour the extensions don’t match. No problem he says we will tone them when finished.

Ok back to he basin for like the 5th time. Problem is Michael only toned the ends of my extensions not the entire length. I’ll admit here I wear glasses and can’t see when they are off, plus I trusted these guys so wasn’t really overly judgmental. They blew out my hair and from the front it looked great, mind you my hair was out and I never got mirrored the back of my hair.



When I got home I threw my hair into a pony and was immediately upset, the extensions where so visible horrible streaks and the beads where so close to my hair line. I emailed the team immediately to voice my concerns and Michael said they could correct as soon as they opened again Tuesday morning.



Tuesday morning I turn up at Ibiza still very upset, to painfully have extensions removed from my hair line and put into the back of my hair. I cried and pretty much everyone but Caitlin didn’t listen. Michael finally turned up after I had been in the salon for two hours and treated it as if it was nothing and that he would have followed up with me. (Side note the team where very aware that I was moving country on Thursday and this was the only time I had to correct) anyway after 4 hours the colour was corrected in the extensions and I quickly put my hair in a pony to which I could tell the streaks had been fixed, I was pretty much in tears and really should have had a much deeper look at the work, but Caitlin and Michael both told me it was the best they could do and they where proud of the work so I left in a hurry still upset at the entire situation.



In the next 24 hours 20+ hair extensions slipped out. Over the next 4 days I had a good handful.



Micheal sees dollar signs and has accused me of harassing his staff by emailing asking for a refund and being unhappy with the work. I’ve spent $1500 on extensions that had to be removed after less then a week. They are not of the quality he claims and I will not 4 years out of the hair being reinstalled as already the bonds are frayed.



This has been a devastating experience for me. Please ladies do not go here

I am only sharing my experience to warn others from making the same mistake I did.



‘Best hairdresser in Melbourne’ - well I wish I could post photos of my orange blotchy streaks and mullet haircut!!



Several errors were made including the toner being left on 20 minutes past the buzzer which took my bleached hair back to a brunette 🤦‍♀️



Be prepared to pay $600 to $1500 - not to mention 8 hours of your life in a salon chair 😤



After complaining about not being happy with my hair, I was given 2 free products to cover up the error (and to keep quiet) - I also felt pressured to pay and get out.



Feeling angry at myself - for paying an overpriced hairdresser for a botched job! I then requested a partial refund of $400 (as this was the cost of getting my hair fixed elsewhere)



The salon refused and stated that they had a meeting and there was nothing wrong with the work Michael and Adrian had performed on my hair!



So the last resort is to share my experience in hopes that in future this salon will accept responsibility and not charge customers $600+ for botched jobs 😡

Had my hair done over the weekend, going from Blonde for 28 years to Auburn red I was really anxious. My hair looks amazing Adrian did a great job, so natural and healthy. The staff were so friendly and made me feel really comfortable. I was a bit taken back and the cost, but totally worth it.

All i can say is these guys are the best hair colourists in Melbourne. my hair was black and in one sitting they turned me a clean blonde. thank you!

Very pleased with my hair and my mums hair. We have only ever gone to one other salon which was in the city but when we moved to Elwood we waned to try another salon becasue going back to the city was just to much. We were told Ibiza hair in Albert park was the place to go. I did alot of research and asked alot of the locals about the salon. The response i got was that the salon has won many awards including colourist of the year so that made me feel very good about going with mum. Also the response was that the alon was full of life and that there was zero ego there and the owner omg was the most amazing person ever. I didnt even know he was the owner because of how young he looked (mid 30s) he bought my mum and i lunch from the cafe due to us being there for a bit because of the colour . When we left he and his team all said goodbye to us and they really care . My hair and mums hair looks amazing and i just wish we found Ibiza hair years ago. Who ever reads this and are searching for a new place to go, well go see these guys they rock. My number one hair salon in melbourne xxoo

This is simply the best in Melbourne i can see why there ranked so high

I would like to have hair and face make over, thank you.

It's no wonder this boutique salon in Melbourne is winning major National Awards. Craig and the team have a level of service and love for their job like nowhere i've ever experienced. Treat yourself to the Urban Escape experience, you won't regret it.

Oh, and their 2 beautiful staffies Duke and Dazey will melt your heart.

The staff are really talented and know what they are doing! I 100% recommend !

The team at Rare Earth are professional and friendly. The environment is relaxed, warm and clean!!! They really know how to interpret a client's requirements into a stunning cut & style. I'll never go anywhere else.

Loved my facial treatment. My skin has never been smoother.

Hi was wondering if you free on the 11th march for 6 bridesmaids for hair and makeup? also how much do you charge?

Hi My name is Marie, I have had Jacqueline Parker Hair and Makeup do my makeup for me on quite a few occassions,for my BIG 40th...she made my hair and make up pure vintage style...photo's and memories I will keep for ever.



I get invited to the races every year and I always call Jacqueline for my hair and makeup.



She gives me the sun kissed look,people always say how natural and flawless my makeup looks.



Fantastic Artist Jaquie...Thank you for bringing your creative flair to me everytime..:)

I flew over to Australia for my wedding from NZ. I'd never used Jacqueline Parker before and was crossing my fingers it would all work out. Sara and Olivia did my hair and makeup (as well as my mum's hair) and they were amazing! They were more than I could have ever hoped for and did such a beautiful job (as well as being the loveliest people). Feel SO lucky to have had them be part of my day and can't recommend them enough - they are so talented. I am trying to think of an excuse to come back to Melbourne so I can use them again!

Jacqueline's company was absolutely amazing on my wedding day. The artists she sent me were exceptionally talented, professional and friendly. I looked and felt so beautiful and everything ran so smoothly. HIGHLY Recommended!

Came in for the first time after a close friend recommended me. From the moment I walked in, WOW!! what an atmosphere, everyone is so nice, vibrant and friendly. What a team of beautiful people. This has been the best decision choosing this hairdressers that I've ever made in my life, I was matched with a wonderful creative stylist, who has an amazing talent with people and hair. From go we clicked and I couldn't be happier. I knew I could leave absolute trust in his hands, leaving all decisions, colour and cut up to him. After 4hrs for a major transformation. Omg total mind blowing. Has made me glow. My attitude was transformed. I walked out dancing, literally with a bounce in my step... Thank you so much

Love my hair and love all the girls there!! Thank you so much xx

True Colours would have to be the most professional and friendly salon in the bay side area! Having tried many of the salons along Bay Street, Port Melbourne I struggle to get a good cut that sits well after I leave the salon!

I was unfortunately blessed with curly frizzy hair that I have never been able to let dry naturally and leave out until I actually got a good cut that suits my face and at a very reasonable price.

Thank you True Colours for making all my hair dreams come true!

Thanks Jo for the great haircut. I have had many compliments and very easy to manage with all the swimming. See you again in a few months. It's worth the trip to Melbourne.

Great Haircut.Love it!.Very professional and great attention to detail.

I will be back!



Thank you Joe.



Magdalena

Thank you Joe for a fabulous haircut. I’m delighted with the results. I’m confident that I’m in brilliant hands.

First visit to Joe and he nailed the hair cut and colour first time. He is a master of his craft.

Joe took the trouble to listen to what I wanted, and worked with the flow of my hair to produce exactly what I wanted.



He showed me how I could modify the cut he gave me to produce different looks with minimal effort, and in no time at all.



I walked out on cloud nine.



Thank you, Joe.

Hi i am getting married on march 11th and have 6 bridesmaid who need their hair and make up done. how much do you charge per person?

Thanks for recommending Meg!! I love my cut and delicious hair colour, so much softer than my old hair style. Loved the follow up blowdry and make up she did for my birthday dinner as well! I will be back again and again!

Thanks for recommending meg , I had my hair cut , coloured and she did my make-up for stage , she was professional and delightful, I felt entirely pampered and "ready for my close up! "

Meg Guthrie is the ultimate professional. Her work on hair and makeup is great- she knows how to make a gal look and feel a million $$$! Flexible times, nothing too much trouble, great work space. yeah - Meg's on speed dial.

Meg did my makeup for an engagement party. I had such a fun afternoon getting ready in her gorgeous salon. My makeup was flawless. She's truly amazing x

I have always had a lot of problems with my skin and been very subconscious. I first went to advanced skin and beauty about 12 months ago and I cant thank them enough for helping my skin and making me feel like a new person.. My skin looks and feels the best it ever has. The therapists are so helpful and caring and their knowledge is incredible. They have so many advance treatments and the girls set up a personalised package for me. I’ve learnt so much from the girls and even though my skin is fixed I will a client for life.

This clinic is fabulous!!! Staff are highly educated and really passionate in what they do - always offer great service. It’s such a classy and welcoming place to go to! Great products and the treatments are effective and deleiver great results :) highly recommend!!

I often come past after work because they are open until 9 every night. The homemade tea is so yummy, the facials are amazing. I always leave there feeling relax and my skin looks and feels amazing. I love that its on a quiet street so I can duck out with no makeup on to!

Amazing results with the the collagen induction therapy. Therapists are extremely knowledgeable and so friendly. Their hours are so convenient being open 7am until 9pm great to work around kids also right out the front of the tram stop! Defiantly will be be back and recommend to all

After the sudden death of my husband my health was at an all time low. Being in touch with Jenny from House of Maxx for all my health concerns was the best thing I did for myself. My gut issues subsided, I lost weight, I was able to ease my stress levels with help and guidance of Jenny and put me on the path to health and happiness

I have always wanted to take good care of my skin but felt salons to be of a woman's domain.

I had my first facial at House of Maxx and felt so comfortable I fell asleep! I am booked in to for another in 4 weeks.

A Very impressive salon! So much class and style. Nothing but professionalism, friendly faces and products that feel amazing. Thank you ladies for looking after me and giving my skin exactly what it needs. I finally have the right products in my bathroom!! I look forward to some beautiful treatments soon.

I just had a full set of lashes done by Allena at House of Maxx and the results are better than I could of imagined!! Thanks girls xx